July 1st, 2024
Damp and Mould Repair Services The Resident Scrutiny Panel members are currently deep-diving into the damp and mould repair services. Here’s what they’ve covered so far: Staff Insights: Interviews with both technical and non-technical staff to understand internal processes. Resident Feedback: Analysis of tenant satisfaction surveys on damp and mould issues, including data, trends, and […]
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July 1st, 2024
Are you receiving any of the following benefits? Housing Benefit, income-related Employment and Support Allowance (ESA), income-based Jobseeker’s Allowance (JSA), Child Tax Credits (CTC), Working Tax Credits (WTC) and Income Support You will soon receive a notice from DWP about migrating your benefits on to Universal Credit. Please contact us or your local Citizens Advice immediately when you receive this notice […]
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July 1st, 2024
The latest cohort of students from two Epsom schools have graduated from the Citizens Advice Epsom & Ewell’s Financial Literacy Course. We’ve been proud to support the course, which started at Epsom & Ewell High School before being expanded to Blenheim High School. The course provides students with the skills they need to be financially […]
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July 1st, 2024
Three Resident Scrutiny Panel members had the chance to participate in a one-day national conference on social housing, held in central London during May by Inside Housing. The focus of the event was on fostering better relationships between tenants and landlords across social housing. Discussions aimed to identify methods for rebuilding trust and creating a […]
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