1. Home

  2. Residents

    1. Our Service Standards
    2. Being a Tenant
      1. Setting My Rent
      2. Support with Paying My Rent
      3. My Home
        1. Changes To My Home
        2. My Tenancy
          1. Starter Tenancy
          2. Assured Tenancy
          3. Temporary Accommodation Tenancy
          4. Protected Assured Tenancy
          5. Sole & Joint Tenancies
          6. Ending My Tenancy
          7. Sub-letting & Lodgers
          8. When A Resident Passes Away
        3. Aids & Adaptations
        4. Aerials & Digital TV
        5. My Garden
        6. Keeping Pets
        7. Problems with Pests & Vermin
        8. Contents Insurance
        9. Working From Home
      4. Moving Home
        1. Mutual Exchange Form
        2. Our Transfer List
    3. Being a Leaseholder
    4. Being a Shared Owner
      1. Buying more shares in my home
      2. Selling My Home
    5. Types of Housing We Provide
      1. Temporary Accommodation
      2. Housing for Older People
    6. Renting a Home With Us
    7. My Neighbourhood
      1. Neighbourhood Inspection Feedback
      2. Shared Areas
      3. Cleaning and Grounds Maintenance
      4. Vandalism & Graffiti
      5. Car Parking
    8. Anti-Social Behaviour
      1. Support With ASB
      2. ASB Diary Log
      3. Court Guidance Notes
      4. ASB Leaflets
    9. Garages
  3. Buying A Home

    1. Applying for Shared Ownership
    2. Becoming a Shared Owner
    3. Right to Buy
    4. Other Charges
    5. Homes For Sale
  4. Repairs To My Home

    1. Report My Repair
      1. Repairs Standards
      2. Repair Time Scales
    2. Repairs Responsibility
    3. My Gas Service
    4. Improving My Home
    5. Advice For My Home
      1. Condensation
      2. Resetting a Trip Switch
      3. Clearing Blocked Waste
      4. Fire Safety
  5. Opportunities For Me

    1. Types of Opportunities
    2. Your Views
      1. Focus Group Day - Tuesday 4th April
    3. Keeping Me Informed
    4. Opportunity Store
      1. About
      2. Opportunities
      3. Rewards
      4. Feedback
      5. Contact the Opportunity Store
    5. Our Resident Panel
    6. My Rosebery
    7. Digital Inclusion
      1. Download our Rosebery App
      2. Digital M.O.T Sessions
      3. Barclays Digital Wings
      4. Book a Computer Session
  6. Pay My Rent

    1. Rent Calendar 2016/17
    2. Rent and Service Charge Increases - FAQ
      1. Sheltered and Designated Elderly FAQ
      2. General FAQs
      3. Leaseholder FAQs
    3. Service Charges
    4. Contact Income Team
  7. Support For Me

    1. Help with Welfare Benefit Reform
      1. The Benefit Cap
      2. The Spare Room Subsidy (Bedroom Tax)
      3. Universal Credit
      4. Your Options
    2. Help With Getting Online
      1. BT Basic + Broadband
    3. Help With Energy Advice
      1. Help With My Bills
        1. Priority Services Register
        2. Cold Weather Payment
      2. Reducing My Energy Bills
    4. Help With Employment & Training
    5. Help With Money Matters
      1. Managing My Money
      2. Debt Advice
        1. Loan Sharks
  8. Working For Us

    1. Vacancies
  9. About us

    1. Vision and Mission
    2. Values & Objectives
    3. How We Are Run
    4. Executive & Leadership Team
    5. Board Member Biographies
    6. Developing Homes
    7. Value for Money
    8. Our Policies
    9. Equality & Diversity
    10. Safeguarding
    11. Supporting a local charity
    12. Board Members Login
    13. Business Continuity Login
    14. Latest News
    15. Publications
      1. Videos
  10. Contact Us

    1. Directions To Our Office
    2. Join Our Mailing List
    3. Complain About Our Service
      1. Complaints Restrictions
      2. Claim For Compensation
    4. Compliments
    5. Book a Skype Appointment

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