Residents’ repairs responsibilities

These are the repairs responsibilities for all residents who are in General Needs homes, Temporary Accommodation and Housing for Older People.

Internal

• Filling minor cracks or small holes (under 150mm square)
• Door handles, locks and furniture to internal doors, adjusting doors when new flooring has been fitted
• Fireplaces and tiles
• Sweeping chimney and clearing flue
• Reinstatement of banister rails and posts
• Electric showers/mixer taps/shower heads
• Extractor fan, trickle vent and air vent cleaning
• Plugs and chains to basins and baths, toilet seats and maintaining toilets, sinks, baths and gulleys free from blockages
• Gain entry due to lost keys and replacement lost keys or door entry fobs
• Hinges, catches, latches and handles to kitchen doors
• Lagging external pipes and fitting draught excluders
• Providing batteries for smoke alarms
• Installing and connecting cookers, washing machines, dishwashers, tumble driers and bleeding radiators
• Internal decorations within properties and condensation works (except where there is damp and or a leak caused as a result of works carried out by Rosebery)
• Pest control (non communal)

External

• Casement stays and fasteners to window frames
• Cracked/broken glazing to doors and windows
• Additional door and window locks, door chains and spy holes
• Door bells, door knockers and security chains
• Divisional fences, gate catches, springs and hinges
• External store locks and wooden sheds
• Rotary driers and lines and posts to houses
• Car hard-standings, patios and additional paths
• Pest control (non communal)