My Rent

As a Rosebery resident, it is your responsibility to pay your rent and service charges on time. You can view your rent statement at any time by visiting your My Rosebery account.

Struggling to pay your rent? Contact the Income Team via your My Rosebery account to discuss your options. If you do not keep up with your rent payments, you could lose your home.

You can pay your rent directly through your handy My Rosebery account. Simply log in and go to the Tenancy Summary section!

You will need to include your tenancy reference number on the Direct Debit form. Your tenancy reference number (normally four letters of your surname and four digits e.g. TEST0001) can be found on your rent statement, any letters from Rosebery or online via your My Rosebery account.

One of the best ways to pay your rent is by Direct Debit, where your rent can be automatically taken from your bank account.

You can download a Direct Debit form below and email to rent@rosebery.org.uk

To pay your rent online, visit the Allpay website. You’ll need your 19 digit Rosebery Rent Payment Card to make a payment.

You can pay Rosebery directly through internet banking or by standing order using the below details:

Account Number: 66266750
Sort Code: 60-08-01

You will need to include your tenancy reference number in the reference number for the transaction. Your tenancy reference number (normally four letters of your surname and four digits e.g. TEST0001) can be found on your rent statement, any letters from Rosebery or online via your My Rosebery account.

You can download the Allpay app for Apple or Android devices. Click the links below to download:

You will need your 19 digit Allpay number found on your Rosebery rent card and a debit/credit card to make a payment.

You can call the Allpay automated payment service on 0330 041 6497 to make a rent payment over the phone. To pay by text, register for TextPay by clicking on the button below.

Pay by cash at any designated PayPoint outlet or Post Office branch with your Rosebery Rent Card.

You can also search and find all the different PayPoint and Post Office outlets in the country that you can make rent payments by visiting the Paypoint Outlets page or Post Office branch finder.

If you need a new Rosebery rent card, please contact us or talk to us via live chat.

More information

My Rent – FAQs

Rosebery Housing is a trading name of Town and Country Housing, which is a subsidiary within the Peabody Group and is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 30167R. Registered office: Town and Country Housing, Monson House, Monson Way, Tunbridge Wells, Kent, TN1 1LQ. Rosebery Housing provides housing and repair services to customers in Surrey and West Sussex, supporting sustainable communities by forging strong partnerships, working closely with local customers and creating local jobs.

Select a contrast level
Select a font size