All policies linked below are our current policies. If you have any questions about one of our policies, please contact us.
Customer Engagement Strategy | Customer Engagement Strategy |
Customer Offer | Customer Offer |
Recharge Policy | Recharge Policy |
Bad Debt Policy | Bad Debt Policy |
Income Management Policy | Income Management Policy |
Lease Extension Policy | Lease Extension Policy |
Neighbourhood Management Policy | Neighbourhood Management Policy |
Rent Policy | Rent Policy |
Safeguarding Adult Policy | Safeguarding Adults Policy |
Safeguarding Children Policy | Safeguarding Children Policy |
Service Charge Policy | Service Charge Policy |
Tenancy Management Policy | Tenancy Management Policy |
Tenure Policy | Tenure Policy |
Unacceptable Behaviour Policy | Unacceptable Behaviour Policy |
Void Management Policy | Void Management Policy |
Fire Safety Policy | Fire Safety Policy |
Health and Safety Policy Statement | Health and Safety Policy Statement |
Resident Health & Safety Policy | Resident Health & Safety Policy |
Single Equality Policy | Single Equality Policy |
Compensation Policy | Compensation Policy |
Complaints Policy | Complaints Policy |
Aids and Adaptations Policy | Aids and Adaptations Policy |
Asbestos Policy | Asbestos Management Policy |
Gas Servicing Policy | Gas Servicing Policy |
Responsive Repairs Policy | Responsive Repairs Policy |
Data Protection Policy | Data Protection Policy |
Value for Money Strategy | Value For Money Strategy |
Shareholder Policy | Shareholder Policy |
As required by the Modern Slavery Act 2015 (the Act), the following statement outlines what action we have taken to prevent modern slavery from arising in our business or supply chains. Modern Slavery Statement