Keeping Me Informed

Customer Offer

Our Customer Offer sets out our service standards and promises to our customers. It makes promises in five service areas:

  • Better Homes
  • Accountability
  • Involvement and Support
  • Neighbourhood
  • Rents and Payments

Click here to read our Customer Offer 

Annual Report

We produce an Annual Report which reviews what we have achieved for the year and sets out our aims for the coming year.


View the latest editions of our Annual Report