Ending My Tenancy
How do I end my tenancy?
You need to let us know at least 28 days before you plan to move out of your home. You’ll need to do this in writing and let us have your forwarding address in case we need to reach you. You’ll be responsible for paying your rent until the end of your notice period even if you return your keys early.
It’s important that you speak with your Neighbourhood Officer if you’re going to have any problems clearing your rent account. If you don’t, we will have to claim any money you owe through a debt collection agency which can affect your credit rating.
Once you’ve given us notice, we’ll make arrangements for someone else to move in. We may ask you to give them access to view your home before you’ve moved out.
Leaving your home in a good condition
We’ll check your home to make sure it’s in good condition and that you’ve repaired anything that you’re responsible for. You may be charged for this work if its not been completed.
You need to make sure you leave your home clean and tidy. All of your furniture, carpets and belongings must be removed unless we’ve agreed otherwise. You may be able to get some support with removals and cleaning by speaking to your local authority. Some local charities may take unwanted furniture. We’ll be happy to provide you with contact details if you want to do this.
Things you should do when you’re moving:
- Speak to the Council Benefit Office about any benefit changes
- Tell the Post Office so they can forward your post
- Sort out gas, water and electricity meter readings on the day you move
- Return your keys to our office by 12 noon on the Monday your tenancy ends or you may be charged more rent
- Ask us if you have any questions